Terms and Conditions for Iron Keel Cruises
Welcome to Iron Keel Cruises. These Terms and Conditions govern your access to and use of our online platform, including all content, functionalities, and services offered by Iron Keel Cruises, a company based at Brani Terminal Avenue, Singapore, 098002, SG. By accessing or using our site, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.
1. Definitions
- "Our Site," "we," "us," or "our" refers to Iron Keel Cruises and its online platform.
- "You" or "your" refers to the user or visitor of our site.
- "Services" refers to the booking of luxury cruises, themed voyages, port excursions, and all related information and functionalities provided on our site.
- "Booking" refers to the reservation or purchase of any cruise or related service through our platform.
2. Acceptance of Terms
By continuing to use our site, you signify your irrevocable acceptance of these Terms and Conditions. You warrant that you are at least 18 years of age or are accessing our site under the supervision of a parent or guardian.
3. Modifications to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. Should a revision be material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the service after such changes constitutes your acceptance of the new Terms and Conditions.
4. Booking and Payment
- Accuracy of Information: You are responsible for ensuring that all details provided during the booking process are accurate and complete. Incorrect information may lead to booking cancellation or additional charges.
- Pricing: All prices are displayed in local currency or as specified on our site. Prices are subject to change without prior notice until a booking is confirmed.
- Payment: Full payment or a deposit, as specified during the booking process, is required to confirm your reservation. We accept various payment methods as indicated on our site.
- Confirmation: A booking is not confirmed until you receive a confirmation email from us. Please review your confirmation carefully and report any discrepancies immediately.
5. Cancellations and Refunds
- Cancellation policies vary depending on the specific cruise, fare type, and promotional offers. Details will be provided at the time of booking.
- Generally, cancellations made within a specified period before departure may incur cancellation fees or result in partial forfeiture of payment.
- Refunds, if applicable, will be processed according to the original payment method and may take several business days to appear in your account.
- We reserve the right to cancel or reschedule cruises due to unforeseen circumstances, including but not limited to weather conditions, mechanical issues, or insufficient bookings. In such cases, guests will be offered alternative cruise dates or a full refund.
6. Travel Documents and Requirements
You are solely responsible for obtaining and possessing all necessary travel documents, including passports, visas, and health certificates, for all destinations on your itinerary. Iron Keel Cruises is not liable for any issues arising from your failure to meet these requirements.
7. Onboard Regulations and Conduct
- All passengers must adhere to the rules and regulations established by Iron Keel Cruises and the ship's crew, including safety procedures and respectful conduct towards other passengers and staff.
- We reserve the right to refuse boarding or remove any passenger whose conduct is deemed disruptive, unsafe, or in violation of these terms, without refund.
8. Intellectual Property
All content on our site, including text, graphics, logos, images, and software, is the property of Iron Keel Cruises or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
9. Limitation of Liability
Iron Keel Cruises shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of or inability to use our site or services. This limitation applies even if we have been advised of the possibility of such damages. Our aggregate liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the services.
10. Indemnification
You agree to indemnify, defend, and hold harmless Iron Keel Cruises, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of our site or services, or your violation of these Terms and Conditions.
11. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms and Conditions will be brought exclusively in the courts located in Singapore.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Address: Brani Terminal Avenue, Singapore, 098002, SG
- Phone: +6589477335
Last updated: [Insert Date]